Our Reviews
Read about our customers experiences
Leave A Review
Reviewing a product?
Awesome Customer Service!
I was concerned that my order would not arrive in time for an event. I reached out to customer service and not only did I receive a timely response, I was presented with solutions that ensured I would receive my order in time.
Response from Rapid Reboot
We are so happy to hear you received your products in time! We are always ready to help our customers when needed.
Great Product.....love it!!
Had a PT share these with us and all of our basketball clients loved them….so had to purchase our own! These things are top quality and commercial grade and we absolutely love them. Everyone that uses them, just falls in love and they help your legs to feel so much better. Great Product and company! Very impressed!!
Response from Rapid Reboot
We are so happy to hear Rapid Reboot is aiding in your recovery!
Great product, great customer service
I ordered this years and years ago and bring it with me to every frisbee tournament, where the entire team lines up to use them after each tournament day. Recently I lent them to someone and he broke a pin on the connector.
Rapid Reboot gave me options to upgrade or just to retrofit my unit with the newer connectors (I guess the original design had this breaking issue, but I’ve had mine for like 6+ years no issue). Shipped them there, got them retrofitted, works great, fantastic customer service.
Response from Rapid Reboot
We are happy we got your products back in working order! The new prongs are great!
Customer service
Had a couple issues with my Regen system and there was no issue getting it fixed. Very helpful, kind and fast service!
Response from Rapid Reboot
We are happy we were able to help! Thanks for working with us.
Legs feel great
I do a great deal of CrossFit so this is my best friend. The system is very easy to use and my legs feel fresh after 30-minutes. I’m tempted to get the back/hips next.
Response from Rapid Reboot
We are happy to hear that the system is your “best friend”. Thank you for your feedback!
Awesome Customer Service
I placed an order with a time-sensitive delivery. I reached out to customer service and Kendall responded quickly with solutions to help get my device to me ahead of schedule!
Response from Rapid Reboot
We were happy to help! Thank you for your feedback.
Great for recovery and rejuvenation
I belong to a facility that has the rapid reboot as a service available. I loved it so much, I bought one for personal use. My husband and I both use it 3x+ a week. Totally worth the money. Can’t speak highly enough about this machine.
Response from Rapid Reboot
Thank you for your feedback. We are happy to hear that you are enjoying your system!
I love this product and great customer service!
I bought the Classic Reboot System including arm, legs, hip, and controller from a third party. When it arrived it wasn’t working. Customer Service, Kai specifically, had me send a video and immediately helped. It was great customer service.
The replacement unit is working well and it’s amazing. I have very tight hips and hamstrings and using the legs and hip attachments has been game-changing for me and my recovery. For the first time in a long time, I am at a significantly lower pain point.
Response from Rapid Reboot
Happy to hear your products are working! Happy we were able to help.
Purchased arm attachment
I was gifted the rapid reboot package with leg and hip attachment. I was really excited to use this tool for my massage practice. I needed an arm attachment and when I purchased it. Kendall from Rapid Reboot made me aware to check my attachments as they have changed the prongs. I noticed that I had the setup I was gifted had the older prongs. Kendall assured me that I have nothing to worry about and sent me a RS label so I can get my gear retrofitted. I sent my rapid reboot setup to them and within a week it’s up and running. Thank you Kendall for going above and beyond! Amazing product and they for sure back it up!
Response from Rapid Reboot
We are so happy we were able to help! Thank you for your feedback.
Great product
This is an amazing product. My daughter is a pitcher and uses this every night after workouts. She feels revived and fresh.
Response from Rapid Reboot
We are so happy to hear our products are helping your daughter recover!
It's 2023 this is the great type of technology I expect to be delivered.
It feels amazing to put on these recovery tools and to be able to keep doin whatever it is y’all doin.
Response from Rapid Reboot
Welcome to the Rapid Reboot family! We are happy you are enjoying the system and technology.
Best recovery tool
Rapid Reboot makes a top quality piece of equipment. Sequence compression is one of the best things you can do for your body. The service and follow up from the team was fast and resourceful. Highly recommend this company’s products.
Response from Rapid Reboot
Happy to hear you are enjoying your system! Welcome to the Rapid Reboot family.
Great Product, Great Service!
I’ve sworn by my boots for almost a decade. When they finally started leaking, Kendall was on it lickety-split and provided great service despite my boots being long out of warranty.
Response from Rapid Reboot
We love being able to help our customers! Happy to hear everything is working great again.
Rapid Reboot
Love the Rapid Reboot. I have a bad knee and the compression boots help the pain and swelling after a workout. My son is an athlete and he is addicted to coming home from track practice and getting right into the boots. Thank you!
Response from Rapid Reboot
We love when families REBOOT together! Keep up the good work.
Customer service
We had a medium pair of boots that had a small leak. Kai helped us to return the product and get a new pair very quickly. The product works great. Thank you for the help.
Response from Rapid Reboot
Happy we were able to help and get this resolved for you!
Awesome recovery tool
I highly recommend this to runners especially while training for those long runs. It is like a “miracle” how fresh your legs feels the following day using this recovery machine.
Response from Rapid Reboot
Keep up the good work! Happy to hear the boots are helping after your long runs.
Better than other brands
I’ve used other brands. And there is nothing like Rapid Reboot.
Response from Rapid Reboot
We are so happy to have you a part of the Rapid Reboot family!
rapid reboot warranty repair fast
great customer service, they were able to find the issue with my hip and charger, this is great customer service and it was done very fast, great product use it every day, as a skateboarder, this helps me warm up and reduces injuries significantly and also helps reduce soreness immensely after tough sessions highly recommended
Response from Rapid Reboot
We are happy we were able to help! Thanks for working with us.
Rapid Reboot product & exchange
I recently ordered compression boots for my husband. He loves them & they are amazing for soreness, stiffness & blood flow. Our initial order I got L boots but he needed XL. The company gladly exchanged the long boots and sent us XL. They did it very quickly. I appreciate the ease in the exchange, awesome customer service. We are definitely happy customers!!!
Response from Rapid Reboot
We are so happy we were able to help and get you the boots you needed!
It's a Go
I’ve used the Rapid Reboot system twice since I received them. I’m impressed by the technology and ability to recover from long endurance rides quicker. My friend has a set and recommended these to me. Great choice.
Response from Rapid Reboot
We are happy to hear the system has helped your recovery!
Fantastic customer service!
Not only a great product for recovery but Kendall in customer service was fantastic in getting my product right and questions answered.
Response from Rapid Reboot
We take pride in our Customer Service team here at Rapid Reboot. We are so happy you had a positive experience!
Rapid Reboot Boots-great pain relief
I love my Rapid Reboot boots. I would recommend these for anyone suffering with leg cramps, muscle spasm and sciatica pain. These have helped with my leg circulation and are worth the money. They are easy to use.
Response from Rapid Reboot
We are so glad your system is helping you recover!
Rapid Reboot
I ordered the Rapid Reboot and it helps tremendously with recovery after a long run or intense leg workout!
Response from Rapid Reboot
Happy to hear the system is helping you recover after your workouts. Keep it up!
Great Product
Loving my post workout recovery. Great product!
Response from Rapid Reboot
Happy to hear it is working for you!
Great for Recovery!
I bought the REGEN complete package. These things are amazing for recovery. Definitely not cheap, but you get what you pay for. Everything that came in the package was very high quality. The boots, hips, and arm attachments are comfortable when on, and they feel very durable. I have owned a couple of different cheaper pairs of compression boots in the past, but these are by far the best. The only con I originally had about them was when using the arm attachments I could only do one arm at a time. However, I recently saw they offer a adapter at a reasonable price that would allow you to wear both arm attachments at the same time. I use these almost daily and have been doing so for the last several months. My legs feel much better using these after long runs or leg day. I highly recommend these!
Response from Rapid Reboot
Happy to hear your system is working for you! Check out our arm adapters on our website to use both arms at the same time. Contact our service team at service@rapidreboot.com if you have any questions.
A great REGEN coupled with exceptional service
I’ve been using the Rapid Reboot REGEN since late 2021 and this product has performed exactly what is advertised. I really enjoy the unique and customizable chambers that reflect my day’s training or simply target sore areas. I had a small hiccup in my REGEN and the customer service offered was exceptional, Kai was on top of everything and made this process a breeze. A great product coupled with great customer service is something companies rarely get right, Rapid Reboot did. Thanks again.
Response from Rapid Reboot
We are so happy we were able to help! Thanks for sticking with us.
First Time User!
I’ve been a runner for most of my life, from 5k’s to 100k relays. Now that I’m getting a little older, my buddy takes longer to recover and clearly no one has time for that. I like training too much too so these boots are my first step in speeding up recovery and so far so good! Everything works seamlessly out of the box. Just plug a few things in for power and you are ready to go within minutes of unboxing. The only thing worth noting is the power button is STURDY. With a new product, I’m always hesitant to push too hard in case it breaks something but the actuation of the power button was close to making me feel like I had broke something. Like I said, its robust, just felt more stiff than necessary. Still 10/10 in my opinion — I even let the boots sleep next to me in bed last night. I may be in love
Response from Rapid Reboot
Thanks for your feedback – I’ll pass the message along to our R&D team. Happy to hear you love your system as much as we do!
Best. Thing. EVER!
From warming up to recovering, the Rapid Reboot has been such a leg saver!
Response from Rapid Reboot
Happy to hear it helping before and after your workouts. Keep it up!
Bonus....great Customer Service too
We purchased Rapid Reboot a few years ago and love it. One of the prong attachments broke, but it was the older configuration. Kai at customer service was awesome and walked me through my options. For a very small cost, we sent our system and attachments back with the provided shipping label. Within a few days, it was updated and shipped back. Great job…back to using it in no time.
Thank you.
Response from Rapid Reboot
We are so glad you had a positive experience. The new prongs are amazing!
Screen Fix
I recently cracked the screen on my Rapid Reboot device. I sent it in and it was fixed and sent back within a 3 day period. Customer service at Rapid Reboot is second to none 🙂
Response from Rapid Reboot
Thanks for working with us. We are glad we were able to help!
Great product and customer service
I’ve had the Rapid Reboot REGEN system for about 2 weeks now. It’s been great and I absolutely love it. In fact, I love it so much, that I ended up wanting to upgrade to the full body package. Rapid Reboot customer service were very accommodating and we found a hassle free way to do it. If you’re on the fence or can’t decide between all the different brands, I can tell you the product is great BUT most of all, I’m confident Customer service will be there for me when I need them.
Response from Rapid Reboot
We are so glad we were able to help!
Game changer
The Rapid Reboot REGEN is helping me recover faster and has allowed me to increase the workload of my workouts.
Response from Rapid Reboot
We’re happy to hear it! Thanks for joining the Rapid Reboot family.
Awesomeness
Excellent recovery b/w rides. Used others and doesn’t compare. Great deal Thank you
Response from Rapid Reboot
We’re so glad it’s helping in between your bike rides! Thanks for being apart of the Rapid Reboot family.
Using almost daily
I am a leisure distance runner and this has been used almost daily for maintenance and as well as recovery. I love it.
Response from Rapid Reboot
We are so happy to hear it is working for your recovery needs!
Long Distance Training Must-Have
The Rapid Reboot REGEN is exactly what is needed after long runs. I used to push through several hours of throbbing, sore legs but with the REGEN it helps me recover faster and reduces the amount of time I spend on the couch in agony after a workout. The system is easy to use and I love the large pressure range!
Response from Rapid Reboot
We’re so happy your system is helping you get back on your feet and ready for your next run!