Our Reviews
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Excellent customer service
My products needed repairs and updates and Rapid Reboot customer service was seriously so helpful and patient with me. I don’t have enough good things to say about them!
Response from Rapid Reboot
Thank you for your review. We always strive to treat our customers the best!
best purchase of the year
First I ordered the long arms and realized they were way to long, hence long arm, duh. They easily let me return and exchange for the regular length and they have been a big hit for my clients. I wasn’t expecting them to be such a popular option so I am glad I bought them!
Response from Rapid Reboot
Glad to hear your clients are loving them! We are so happy we were able to help you get the right size.
Train. Reboot. Repeat.
It really is as simple as their motto. Their product provides excellent recovery at an affordable price. Our XC/TF team has five systems and they get a lot of use. Some units are three years old and are working great. Customer service is top notch. If you’re looking for a way to recover faster between hard efforts, give Rapid Reboot a try.
Response from Rapid Reboot
Thank you for your review! We are so happy to hear your athletes are able to recover faster with their Rapid Reboot systems. Keep up the great work!
What a nice boots!
I bought so many foot massage machines and returned over and over as it isn’t for me. Not a single machine make me satisfied…but Rapid Reboot was different. It makes my entire leg feel so nice with that 200 power. Thanks to developers!!
Response from Rapid Reboot
We are so glad to hear your Rapid Reboot system is working for you! Thank you for joining the Rapid Reboot family.
Rapid Reboot
Great product and excellent customer service. My kids are competitive athletes and use the boots daily for recovery. We had an issue with one boot zipper and the company was great, no questions asked. Definitely recommend.
Response from Rapid Reboot
We are so happy we were able to help! We are lucky to have your family a part of the Rapid Reboot family. Thanks!
Great product
Rapid Reboot company has great service. I have used my boots for over 4 years and due to normal wear and tear have needed replacement parts. The service provided was easy and very satisfying. The product itself is great and will recommend to anyone looking for compression boots and hips.
Response from Rapid Reboot
We are glad we were able to get your products back in working order in a timeframe that worked for you. Thanks for the review!
Customer service and product are exceptional
I love my Rapid Reboot legs and use them every day to help me recover from too much time doing the sports I love (I’m 55 so it takes longer to recover these days). I recently had an issue with one of my boots and the Rapid Reboot team immediately resolved it. I would highly recommend these to anyone.
Response from Rapid Reboot
Thank you for your review. We are so happy we were able to help and get you back in your boots!
Amazing
My kids both play select sports and this has been a game changer especially for my daughter who plays soccer 6 days a week.
Response from Rapid Reboot
We love to hear about your family Rebooting!
Love the REGEN System
Works great and easy to use
Response from Rapid Reboot
Happy to hear you are enjoying your system!
Great Product, amazing Customer service!
We have been using Rapid Reboot for about 4 years. Recently one of the prongs that connect to the main unit broke. They retrofitted all of our accessories for a price that was beyond reasonable and had the whole system back to us quickly. The product is one thing, but how the company stands behind their product makes this a five star experience.
Response from Rapid Reboot
We are so happy we were able to help and get your products updated to the new prong design. Thanks for the review, Don! We appreciate you being a part of the Rapid Reboot family.
Kendall is extremely helpful
Had a lot of back and forth about the product and Kendall was extremely helpful
Response from Rapid Reboot
So happy we were able to help!
Amazing
5 stars!!!!!!
My new legs
My brother recommended this product to me. After trying his out, I had to purchase my own. When I use the product I call it “putting on my legs” or “getting powered up” like a superhero. It makes me feel rejuvenated when completed. Thanks!
Response from Rapid Reboot
Happy to hear you are enjoying your system and feeling great!
Awesome product and customer service
Love my REGEN Complete Package. Great way to recover after runs and HIIT workouts, especially for my knees and hips. Fast shipment after my order. Excellent build quality. Options to move around on battery power and customize programs are very useful. Customer service was very quick to help with my questions. Superb experience end to end.
Response from Rapid Reboot
Thank you for your review! We are happy to hear you are loving your system. Keep up the recovery!
Great fit
Everything I needed in a recovery tool
Great Product
Love the product!
Response from Rapid Reboot
Happy to hear it!
Best investment
I recently had a knee replacement surgery and this has been a lifesaver for me to help reduce inflammation and decrease pain. Once I’m healed and able to be more active they will come in handy after exercising.
Response from Rapid Reboot
We are so happy to hear your system is helping! We wish you a quick recovery.
GREAT PRODUCT
One of the most effective recovery items I own
Response from Rapid Reboot
We are so happy to hear the system is working for you. Keep up the great work!
Best customer service EVER!!!
Ordered a CLASSIC system that included arms, hips, boot, and a control unit. Also ordered two REVAMP sleeves. The order arrived in three days, more quickly than I had expected (expectations exceeded). After testing the system, I found that the stitching on left leg boot had 1 and 1/2 inches of separation from the base material. I called customer service and was directed to leave a message or send an email. When I opened my email I already had a response (the phone number and email were linked) asking for details. A shipping label was sent to return the damaged boot, so I was able to get the boot returned on the same day. After notifying Rapid Reboot of the return shipment, the replacement was sent and I received it in three days (exceeding my expectations, AGAIN!). And I love the product. It works great!
I am a pessimistic, disillusioned, crotchety old man, jaded by decades of bad behavior on the part of businesses. But for one shining moment, I feel like I am back in high school after she just said, “yes” when I asked her to the prom. Your response times are so good, you should be put in charge of 911. I hope this review brings a smile to your face.
Response from Rapid Reboot
We are so happy we were able to help and leave you with a positive customer service experience. We hope you are enjoying your system!
Great Product.
Went with the Rapid Brand because it had the highest compression setting available and you tell the difference. Highly recommend over the other compression competitors.
repairs
Kendall was awesome. We were able to send our hip attachment and our Regen system in for repair. Kendall and the repair team was able to get both back in impeccable timing. Thank you for your service!
Response from Rapid Reboot
Thank you Patrick for the feedback. We strive to ensure that our customers receive top notch service!
Just got
Excited to use
Response from Rapid Reboot
We are excited for you to start your recovery with Rapid Reboot!
I love this thing!
I have been a Rapid Reboot customer for a number of years, and I recently decided it was time to upgrade to the REGEN.
This machine offers so many features compared to the old unit – has it’s own beautiful screen and has the ability to create and save your own programs.
The features alone have been worth the upgrade, and I have to say this is one of my favourite purchases in a very long time.
The team there created a delightful user interface, and the rapid-deflate function saves me from having to sit on any of my attachments to get the air out. This one is a winner. If you are thinking about it I can’t encourage you more to pick one up.
I also have to say, that in the years I have been a customer, I have had a few interactions with their Customer Service department – whether it was a question about an accessory or any sort of problem I might be having, they are far and away the nicest people to deal with.
Kendall, who I dealt with on this purchase is an absolute customer service rock star.
I love supporting companies like this that create great products and hire great people.
Response from Rapid Reboot
Thanks for being a part of the Rapid Reboot family. We are so happy to hear you love the REGEN as much as we do!
It's a wonderful feeling
I got it for my mother and myself. We both love the way it feels.
Response from Rapid Reboot
We are so happy to hear it is working great for you and your mother! Let us know if you ever have questions.
Great customer service
The customer service team was great in explaining the different systems and benefits of each. Got me the right base unit for my needs. Contact them if you have any questions. Very responsive!
Response from Rapid Reboot
We are happy we were able to assist you! Glad to hear everything is working for you.
Awesome Customer Service!
I was concerned that my order would not arrive in time for an event. I reached out to customer service and not only did I receive a timely response, I was presented with solutions that ensured I would receive my order in time.
Response from Rapid Reboot
We are so happy to hear you received your products in time! We are always ready to help our customers when needed.
Great Product.....love it!!
Had a PT share these with us and all of our basketball clients loved them….so had to purchase our own! These things are top quality and commercial grade and we absolutely love them. Everyone that uses them, just falls in love and they help your legs to feel so much better. Great Product and company! Very impressed!!
Response from Rapid Reboot
We are so happy to hear Rapid Reboot is aiding in your recovery!
Great product, great customer service
I ordered this years and years ago and bring it with me to every frisbee tournament, where the entire team lines up to use them after each tournament day. Recently I lent them to someone and he broke a pin on the connector.
Rapid Reboot gave me options to upgrade or just to retrofit my unit with the newer connectors (I guess the original design had this breaking issue, but I’ve had mine for like 6+ years no issue). Shipped them there, got them retrofitted, works great, fantastic customer service.
Response from Rapid Reboot
We are happy we got your products back in working order! The new prongs are great!
Customer service
Had a couple issues with my Regen system and there was no issue getting it fixed. Very helpful, kind and fast service!
Response from Rapid Reboot
We are happy we were able to help! Thanks for working with us.
Legs feel great
I do a great deal of CrossFit so this is my best friend. The system is very easy to use and my legs feel fresh after 30-minutes. I’m tempted to get the back/hips next.
Response from Rapid Reboot
We are happy to hear that the system is your “best friend”. Thank you for your feedback!
Awesome Customer Service
I placed an order with a time-sensitive delivery. I reached out to customer service and Kendall responded quickly with solutions to help get my device to me ahead of schedule!
Response from Rapid Reboot
We were happy to help! Thank you for your feedback.
Great for recovery and rejuvenation
I belong to a facility that has the rapid reboot as a service available. I loved it so much, I bought one for personal use. My husband and I both use it 3x+ a week. Totally worth the money. Can’t speak highly enough about this machine.
Response from Rapid Reboot
Thank you for your feedback. We are happy to hear that you are enjoying your system!
I love this product and great customer service!
I bought the Classic Reboot System including arm, legs, hip, and controller from a third party. When it arrived it wasn’t working. Customer Service, Kai specifically, had me send a video and immediately helped. It was great customer service.
The replacement unit is working well and it’s amazing. I have very tight hips and hamstrings and using the legs and hip attachments has been game-changing for me and my recovery. For the first time in a long time, I am at a significantly lower pain point.
Response from Rapid Reboot
Happy to hear your products are working! Happy we were able to help.
Purchased arm attachment
I was gifted the rapid reboot package with leg and hip attachment. I was really excited to use this tool for my massage practice. I needed an arm attachment and when I purchased it. Kendall from Rapid Reboot made me aware to check my attachments as they have changed the prongs. I noticed that I had the setup I was gifted had the older prongs. Kendall assured me that I have nothing to worry about and sent me a RS label so I can get my gear retrofitted. I sent my rapid reboot setup to them and within a week it’s up and running. Thank you Kendall for going above and beyond! Amazing product and they for sure back it up!
Response from Rapid Reboot
We are so happy we were able to help! Thank you for your feedback.
Great product
This is an amazing product. My daughter is a pitcher and uses this every night after workouts. She feels revived and fresh.
Response from Rapid Reboot
We are so happy to hear our products are helping your daughter recover!