Our Reviews
Read about our customers experiences
Amazing Customer Support and Product
My unit was broken and the customer support made it so easy to replace. They are friendly and the process was done in a timely manner. I use the boots at a high school and all the athletes love them! I even bring them home myself so my husband and I can use them. They are great!
Nikki
Replacement / Updated Boots
Kendall with Rapid Reboot was awesome. My boots were from 4-6 years ago so a couple replacement parts I needed were not being produced anymore. Kendal explained that to me and offered an option for updating the boots, which cost significantly less than getting new boots. She helped me navigate the shipment, payment, and made it easy to send off to them and then they got them back to me VERY quick (maybe 1 week turn around). I have about 40 distance runners on my university team at Azusa Pacific and we have been using the boots for years with minimal problems. My kids love them and having them all updated has been amazing. Much easier to insert the attachments that the models from years ago and my athletes love them.
Sean Smith
A great tool for recovery!
I purchased these shortly after trying them out at a marathon expo. They've made a huge difference for me, and have really helped speed recovery and break up stiffness and soreness. I couldn't be happier with them!
Matt
Fits more body types than any other product out there
RR is the only product with an expander zipper built in and additional available. This is one of the main reason that I recommend the Rapid Reboot and we use over any other devices in our Physical Therapy clinic. No one else accommodates our "big leg" patients like your product does. Which is strange considering even athletes can get pretty big and our obese patients are the ones with all of the edema problems that benefit so much from the leg compression, especially post op total joint replacements. Total Knees respond with decreased pain and increased range of motion immediately. We have moved toward starting our PT visits with the rapid reboot and see some huge gains during their therapy session because of it. Oh, and the customer service is top notch😉
Dr. Jennifer Jeschke, PT, DPT
Love it!
I bought the complete set with the original pump, from Amazon, a few weeks ago. I loved it. Then I learned of the Regen. So I bought the Regen control unit. I looooove the ability to control the pressure and duration of pressure at each compartment. I’m very satisfied with my purchase.
Tony
Absolutely incredible customer support
Chase Bowler, Sr. Account Manager, provided unparalleled customer service to replace the prongs of my leg sleeves and base unit. I met him at a conference and he was professional and also personable. I have used Rapid Reboot leg sleeves for YEARS and they easily reduce my recovery time. They are really a must-have for serious athletes.
Roger Earle
Comprehensive & Custom Recovery
I don't have a lot of comparative experience except a few instances in an old industry (N******) model, but all the usage of our current RR system thus far has been incredible. From customizing patterns, pressure, and time periodization by zone to the ability to travel and actively engage with unit sans cords, the Regen is a game-changer, especially as training ramps up this spring. In addition to a superior (local-Utah) product, the customer services has been nothing short of perfect. Check-ins that help with programming nuances, speedy delivery and other all care about me as a person/athlete and how RR can assist in my goals and performance! Contact Chase and the account team for the best experience!
Fletcher Hamel
Life Changing
These boots and hip compressions have changed my life. I referee High School Basketball, ride bikes during the summer. I run and on my legs every day. I've had a lot of knee problems and leg problems. Since I've started wearing the boots and hip compressions for an hour or two a day, my pains have gone away. Night cramps have all but disappeared. The different compression chambers really helps my legs to relieve the inflammation I've been experiencing. I'm able to referee night after night with minimal to no pain. These boots have changed my life.
Mike Walker
Active and after surgery
Bought the classic package with hip attachment in November 2021 for cycling recovery. Fast forward to December 2023 just had hip replacement surgery. I now use the boots for recovery after surgery . I love my Boots !
Bob W.
Great Product and Customer Service
We use our leg compression Rapid Reboot product several times a week. We love it. When the unit started to grow loud, we contacted Rapid Reboot and were advised the product was still under warranty. It was repaired and quickly returned to us. It works just like new. The repair/return process was seamless. The customer service was as wonderful as the product itself. We will continue to buy from this company because of the great products and customer service!
Christine Wheatley
Amazing customer support
We have had the compression sleeve kit for 3+ years and one of the prongs on the leg attachments broke off in the machine. Rapid Reboot took our machine and attachments and completely updated the system to the newer ports for a very reasonable price. Now the system is good as new and our members are back to loving them!
Cierra
Better than Normatec
Better than normatec
Dr. Brandon
The BEST Customer Service!
Eight years ago I decided to go off the beaten path of the compression boot purchase and I am so glad I did. RR has been nothing but AMAZING in every way. The technology is not only there and right on with the other big named of the same, but the quality and support too, even better! SO happy I chose RR back in the day.
Debra Wechter
Great Product
We use these boots at our physical therapy clinic where they are used about 5-15 times daily. These boots last for about a year before having any sort of issues, and when they do have issues the customer service is always super helpful. We will continue to use these products in our clinic.
Kylee Hart
Great Product, amazing Customer service!
We have been using Rapid Reboot for about 4 years. Recently one of the prongs that connect to the main unit broke. They retrofitted all of our accessories for a price that was beyond reasonable and had the whole system back to us quickly. The product is one thing, but how the company stands behind their product makes this a five star experience.
Don Murphy
Kendall is extremely helpful
Had a lot of back and forth about the product and Kendall was extremely helpful
Steven
Amazing
5 stars!!!!!!
Nene
My new legs
My brother recommended this product to me. After trying his out, I had to purchase my own. When I use the product I call it “putting on my legs” or “getting powered up” like a superhero. It makes me feel rejuvenated when completed. Thanks!
Nene
Awesome product and customer service
Love my REGEN Complete Package. Great way to recover after runs and HIIT workouts, especially for my knees and hips. Fast shipment after my order. Excellent build quality. Options to move around on battery power and customize programs are very useful. Customer service was very quick to help with my questions. Superb experience end to end.
W
Great fit
Everything I needed in a recovery tool
Jon
Great Product
Love the product!
Jorge Wilson
Best investment
I recently had a knee replacement surgery and this has been a lifesaver for me to help reduce inflammation and decrease pain. Once I’m healed and able to be more active they will come in handy after exercising.
Karen
GREAT PRODUCT
One of the most effective recovery items I own
Jeremy Cannefax
Best customer service EVER!!!
Ordered a CLASSIC system that included arms, hips, boot, and a control unit. Also ordered two REVAMP sleeves. The order arrived in three days, more quickly than I had expected (expectations exceeded). After testing the system, I found that the stitching on left leg boot had 1 and 1/2 inches of separation from the base material. I called customer service and was directed to leave a message or send an email. When I opened my email I already had a response (the phone number and email were linked) asking for details. A shipping label was sent to return the damaged boot, so I was able to get the boot returned on the same day. After notifying Rapid Reboot of the return shipment, the replacement was sent and I received it in three days (exceeding my expectations, AGAIN!). And I love the product. It works great! I am a pessimistic, disillusioned, crotchety old man, jaded by decades of bad behavior on the part of businesses. But for one shining moment, I feel like I am back in high school after she just said, "yes" when I asked her to the prom. Your response times are so good, you should be put in charge of 911. I hope this review brings a smile to your face.
James
Great Product.
Went with the Rapid Brand because it had the highest compression setting available and you tell the difference. Highly recommend over the other compression competitors.
Octavianex
repairs
Kendall was awesome. We were able to send our hip attachment and our Regen system in for repair. Kendall and the repair team was able to get both back in impeccable timing. Thank you for your service!
Patrick Wolf
Just got
Excited to use
Jason
I love this thing!
I have been a Rapid Reboot customer for a number of years, and I recently decided it was time to upgrade to the REGEN. This machine offers so many features compared to the old unit - has it's own beautiful screen and has the ability to create and save your own programs. The features alone have been worth the upgrade, and I have to say this is one of my favourite purchases in a very long time. The team there created a delightful user interface, and the rapid-deflate function saves me from having to sit on any of my attachments to get the air out. This one is a winner. If you are thinking about it I can't encourage you more to pick one up. I also have to say, that in the years I have been a customer, I have had a few interactions with their Customer Service department - whether it was a question about an accessory or any sort of problem I might be having, they are far and away the nicest people to deal with. Kendall, who I dealt with on this purchase is an absolute customer service rock star. I love supporting companies like this that create great products and hire great people.
andrew b ettinger
It's a wonderful feeling
I got it for my mother and myself. We both love the way it feels.
SHING KA
Great customer service
The customer service team was great in explaining the different systems and benefits of each. Got me the right base unit for my needs. Contact them if you have any questions. Very responsive!
Mitchell
Awesome Customer Service!
I was concerned that my order would not arrive in time for an event. I reached out to customer service and not only did I receive a timely response, I was presented with solutions that ensured I would receive my order in time.
Dr. Donita Valentine
Great Product.....love it!!
Had a PT share these with us and all of our basketball clients loved them....so had to purchase our own! These things are top quality and commercial grade and we absolutely love them. Everyone that uses them, just falls in love and they help your legs to feel so much better. Great Product and company! Very impressed!!
Andy Cartee
Great product, great customer service
I ordered this years and years ago and bring it with me to every frisbee tournament, where the entire team lines up to use them after each tournament day. Recently I lent them to someone and he broke a pin on the connector. Rapid Reboot gave me options to upgrade or just to retrofit my unit with the newer connectors (I guess the original design had this breaking issue, but I've had mine for like 6+ years no issue). Shipped them there, got them retrofitted, works great, fantastic customer service.
Justin
Customer service
Had a couple issues with my Regen system and there was no issue getting it fixed. Very helpful, kind and fast service!
Coral
Legs feel great
I do a great deal of CrossFit so this is my best friend. The system is very easy to use and my legs feel fresh after 30-minutes. I’m tempted to get the back/hips next.