Our Reviews
Read about our customers experiences
Rapid Reboot
We purchased the rapid reboot compression and absolutely love them. They are easy to use and can adapt the pressure easily. We recently found that there was some fraying on one of the boots. I contacted them and Kendall has been great! She has kept me up to date on the entire process and they…
Liz Cornish
The Best
Excellent customer service, quick, easy, and completely satisfactory.
John
Great response from Rapid Reboot support for upgrading the prong system
I broke my prong on my 2020 Rapid Reboot system. The prong had been upgraded a long time ago, so it cannot be fixed as is. They came back with multiple-level offerings, including an upgrade to the prong for a reasonable price. It went smoothly and was completed within a 7-day turnaround. The new magnetic-based…
Jerome Guionnet
Stopped working - THEY REFURBISHED!
I had my compression legs and hips for years and I noticed two of the chambers were no longer filling. I was about to give up and buy new ones or go without when I asked if they had any other options. They sent me a shipping label and for $100, changed out the plugs…
Lindsay
Great customer service
We had our charging cord go out on us about 4 years after purchase and rapid reboot sent us a replacement even though it was out of warranty. Great customer service!
Lily
Incredible Product & Customer Support
I've been using this product for years, and it's been absolutely game changing. I used it all through high school while training for sport, stopped for a year, and now am now using it in college with no problems after the hiatus. On top of that, when any issues came up with my device -…
Michael Ahern
Excellent service
Kendall was excellent in facilitating the update for the hip an arm attachments. The shipping label was provided immediately and everything went as smooth as possible. Loving every session!
Chris
Amazing compression
These compression boots feel so good on my legs. The different levels of compression is great.
Penny Fischer
Impressive response times!
I had a concern in regards to my order and how to use the machine! Kendall was prompt and sharp! If there was a that was easy button for customer service I would have pressed it! Thank you and will continue to do business with!
Jessica
Absolutely Stellar Customer Service & Product Longevity!
I've been using the RapidReboot Compression Boots (Classic Unit) for several years, and they’ve been a game-changer in my recovery routine. Recently, my beloved unit stopped working, and I was honestly dreading the hassle of getting it fixed. To my surprise, RapidReboot’s customer service went above and beyond. They were incredibly responsive, helpful, and…
Lori Beveridge
Updated attachment fittings
It was seamless to send my classic complete package back to have the pump, leg and hip attachments updated with the current fittings.
Bryant Byrd Sr
Awesome customer service!
I purchased the Rapid Reboot system many years ago. Over time, the connectors started breaking off. I was planning on buying a new system when my current one was completely inoperable. I saw a YouTube video from someone who contacted Rapid Reboot and received replacement connectors for their system. I reached out hoping to get…
Ramiro Barajas
Fantastic Customer Service!!
I bought the classic complete package after using rapid reboot products at my local cryotherapy place. Since my purchase I have spoken with Kendall in customer service several times. She is so knowledgable and helpful, and a real pleasure to speak to. Had I know how great she is, I would have called before purchasing…
Lynne Bossart
Amazing Customer Service
Kendall at Rapid Reboot was as helpful as could be, fast and clear communication. This was a really great customer service experience and I would highly recommend Rapid Reboot. My professional marathon runner partner uses them as part of her daily routine and I've been using them to recover from high mileage bike rides so…
Cole Wersterfer
Outstanding Customer Service and Product
Absolutely love my Reboot Boots to help me recover after soccer. Imagine how upset I was after our new cat chewed through the air hose! I thought it would mean a whole new purchase, but Kendall from customer support assured me they could fit a new hose and set everything up. Kendall continued to follow…
Andy G.
Thanks to Rapid Reboot I was able to accomplish a lifelong goal
I set a goal to participate in a Half Ironman for the first time on the year I turned 50. The more mileage I put on my legs, the more I struggled. After a few months of training with constant fatigue and tightness, I started using the Rapid Reboots. I was shocked at how quickly…
Jason Norton
The Outstanding Customer Service I Received from Kendall Van Natter
I'm a 70 yr. old Black male who's worked very physical jobs in his lifetime. I now suffer from joint issues and high blood pressure. I couldn't afford a new compression system, so I bought a used one on ebay. I noticed most new system has arm compression systems that were married or coupled with…
Stephen C. Gates
A true blessing
Rapid Reboot's compression sleeves have been an absolute game-changer for our business. Not only have they proven invaluable in treating athletes, but they've also significantly improved the quality of life for our senior patients. The compression technology is exceptional. It helps reduce inflammation, speeds up recovery time for athletes, and provides much-needed relief for seniors…
JOHN R TABRON JR
Great customer service
Fast and efficient rebuild of my charging unit! Customer service Kendall, kept me updated and provided clear and concise instructions.
Craig Fitzpatrick
Feedback and Inquiry About RapidReboot Compression Boots
Good day! This is Andy. I wanted to share how much I appreciate the RapidReboot Compression Boots– they've become an essential part of my recovery routine. While using them in a warmer environment after an intense workout, I noticed some discomfort due to sweating. It made me wonder if there might be an opportunity to…
Andy
Great product
Love recovering with the REGEN Boots
Tre’Veyon Henderson - Running Back Ohio State
Rapid Reboot Product and Service Review
Working in the fast paced division 3 collegiate setting, my athletes use the rapid reboot leg sleeves as well as the shoulder arm attachments everyday to stay atop of their recovery form. The service I received was top notch from making the return quick and easy, to the repair itself and receiving the unit back…
Sam
Great customer service
I originally bought a Rapid Reboot Recovery System back in 2019. Use it several times a week. The inflatable legs needed to be replaced, but the cords have changed. They game me a free shipping label to send them my pump and update it for me for free. Thanks Kendall
alexander S Buchan
Customer Care
Amazing customer service provided by entire staff at Rapid Reboot . My compressor unit needed to be reset and evaluated by the engineers. Kendall VanNatter provided stellar customer care by walking me through factory reset procedure and then provided a UPS label to return my unit for further evaluation . My unit was received at…
Laura Yeager
Highly Recommend
As a retired college athlete, I used Normatec boots for years but found Rapid Reboot to be the best on the market. Their compression boots deliver unmatched pressure, making a significant impact on my recovery. Even now, as I compete in various sports, these boots are vital for my performance. The small company vibe and…
Kamryn
Love love my rapid reboot
I use my rapid reboot compression legs after long training runs, and before and after ultramarathons. They are amazing!! Customer service is top notch. Thank you!!
Julie Lyons
I should have purchased these years ago!
My Rapid Reboots are well built, and I feel great after using them. Customer service is awesome, and Kendal even caught that I ordered the wrong size before shipping them to me.
Brad Bliek
Customer Servie
Customer service was outstanding. Kendal VanNatter handled my issue quickly and very professional.
Ryan Goodin
Need something smaller!
I am 5 feet 7 inch tall with 32 inch waist and 38 inch hips. The Reg size Hip attachment is too big .... can you guys make something smaller? Love the Boot attachment in Medium size.
Tan W
Best purchase for my business!
I purchased 3 sets of the boots and hips for my mobile PT business that focuses on pickleball players. I take the units to tournaments and to clients homes to use following an injury, overuse or just recovery! I selected the rapid reboot units specifically as they allow the user to dial in the compression…
Susan Trantham
Great customer service
Great customer service and they really stand behind their product.
Reggie Phillips
It's good when a product is great. It's exceptional when a product is great and customer service is outstanding!
Competition is good for the consumer. When we discovered Rapid Reboot, we found that they are a company that, in my opinion, is superior to those other compression sleeve folks. But what got my attention more than their fantastic products, is their outstanding customer focus. Like almost all products, you are going to have issues…
Roy W
Amazing products & Service
I have been very happy with my purchase. I bought it about three years ago and use it all the time. I have had friends and family try it out and it has saved me on many rough leg days. The product is good quality and customer service is quick to respond with any concerns…
Val
What a game changer!
I tried this out at a Spartan Race last year and it was so great, I asked for it as a birthday gift. My family chipped in and got it for me and I have to say that it has been amazing. The difference in the legs and hips with this system if I use…
Jeff Davis
Love it!
Love for personal use and recovery for clients!