Our Reviews
Read about our customers experiences
Customer Servie
Customer service was outstanding. Kendal VanNatter handled my issue quickly and very professional.
Ryan Goodin
Best purchase for my business!
I purchased 3 sets of the boots and hips for my mobile PT business that focuses on pickleball players. I take the units to tournaments and to clients homes to use following an injury, overuse or just recovery! I selected the rapid reboot units specifically as they allow the user to dial in the compression in four zones. I can't recommend these enough if you really want to get the most out of what you use.
Susan Trantham
Great customer service
Great customer service and they really stand behind their product.
Reggie Phillips
It's good when a product is great. It's exceptional when a product is great and customer service is outstanding!
Competition is good for the consumer. When we discovered Rapid Reboot, we found that they are a company that, in my opinion, is superior to those other compression sleeve folks. But what got my attention more than their fantastic products, is their outstanding customer focus. Like almost all products, you are going to have issues from time to time. When it comes to taking care of issues, they are on top of it, and do their best to satisfy the needs of the client. At Modern Healing Therapies, we rely on Rapid Reboot products for our clients. Our clients are delighted that we have chosen Rapid Reboot, and they continue to come back for treatments time after time. If you decide to go with Rapid Reboot, you won't go wrong. You will win with their products, you will rest assured with their customer service.
Roy W
Amazing products & Service
I have been very happy with my purchase. I bought it about three years ago and use it all the time. I have had friends and family try it out and it has saved me on many rough leg days. The product is good quality and customer service is quick to respond with any concerns and resolves issues quickly. I would definitely recommend to anybody contemplating this product or this company.
Val
What a game changer!
I tried this out at a Spartan Race last year and it was so great, I asked for it as a birthday gift. My family chipped in and got it for me and I have to say that it has been amazing. The difference in the legs and hips with this system if I use it after each race is huge. The way it flushes your legs and allows for better circulation minimizes the pain, improves recovery, and for someone who is now 50, I need all the help I can get. I have enjoyed this so much that I decided to add a second control unit. I dealt with customer service and added a second control unit so that my race partner and I can use the system simultaneously and do our recovery work as needed. So excited to try it out and enjoy the benefits of what it offers on a rapid rate. The customer service rep was quick to respond, resolved our concerns, and sent out the new control unit same day. I highly recommend this product for anyone that pushes the limits and wants to recover fast and efficiently. This system is a great value and asset to have as part of your system.
Jeff Davis
Love it!
Love for personal use and recovery for clients!
D. Cotten
Awesome investment
Love it for personal use and clients!
DeDe
Fixed!
Our unit stopped working out of nowhere. The company was very polite and quick about fixing it. Unfortunately it broke again several months later, again with no trauma to the unit. Sensing a more internal problem, they replaced the circuit board itself and fixed the issue. Very kind and courteous throughout.
Caroline Peyron ATC
Great product, amazing service
The members of my family are all involved in sports and use this product often. It suddenly stopped working and the two-year warranty had just expired. They allowed me to send it in for free repairs. I was amazed at how quickly they returned it. It is working perfectly. I’ve been bragging to everyone about the product and about the customer service.
Ty Church
Exceptional Service and Support
Title: Exceptional Service and Support: A Review of Rapid Reboot Rating: ⭐️⭐️⭐️⭐️⭐️ Rapid Reboot's commitment to customer service sets a new standard in the industry. From the moment I reached out for assistance, I was impressed by their responsiveness and dedication to ensuring my satisfaction. After experiencing an issue with my Rapid Reboot product, I contacted their customer service team. To my delight, they responded promptly and guided me through the process of resolving the issue. What truly stood out was the follow-up after the service was completed. It wasn't just a matter of fixing the problem and moving on; Rapid Reboot went above and beyond to ensure that I was fully satisfied with the outcome. Kendall, in particular, deserves special recognition for his outstanding assistance. His expertise and professionalism were evident throughout our interaction. He patiently addressed all of my concerns and provided clear instructions on how to proceed. It's rare to encounter such exceptional customer support, and Kendall's assistance made all the difference. Thanks to Rapid Reboot's exceptional service and Kendall's invaluable help, I can confidently recommend their products to anyone seeking top-notch quality and support. If you're looking for a company that truly cares about its customers, look no further than Rapid Reboot.
Josh Ger
2 Broken Femurs.
I broke both femurs in a motorcycle accident 5 years ago. I felt these would have helped me recover but could not afford them. I recently purchased them and they were EXACTLY what I was hoping for. Having rods in my legs coupled with permanent nerve and muscle damage I have to constantly maintain my legs, recovery has gotten a lot easier since I got the Regen. Athletic and able at 36 years old.
James Brickner
Amazing Customer Support and Product
My unit was broken and the customer support made it so easy to replace. They are friendly and the process was done in a timely manner. I use the boots at a high school and all the athletes love them! I even bring them home myself so my husband and I can use them. They are great!
Nikki
Replacement / Updated Boots
Kendall with Rapid Reboot was awesome. My boots were from 4-6 years ago so a couple replacement parts I needed were not being produced anymore. Kendal explained that to me and offered an option for updating the boots, which cost significantly less than getting new boots. She helped me navigate the shipment, payment, and made it easy to send off to them and then they got them back to me VERY quick (maybe 1 week turn around). I have about 40 distance runners on my university team at Azusa Pacific and we have been using the boots for years with minimal problems. My kids love them and having them all updated has been amazing. Much easier to insert the attachments that the models from years ago and my athletes love them.
Sean Smith
A great tool for recovery!
I purchased these shortly after trying them out at a marathon expo. They've made a huge difference for me, and have really helped speed recovery and break up stiffness and soreness. I couldn't be happier with them!
Matt
Fits more body types than any other product out there
RR is the only product with an expander zipper built in and additional available. This is one of the main reason that I recommend the Rapid Reboot and we use over any other devices in our Physical Therapy clinic. No one else accommodates our "big leg" patients like your product does. Which is strange considering even athletes can get pretty big and our obese patients are the ones with all of the edema problems that benefit so much from the leg compression, especially post op total joint replacements. Total Knees respond with decreased pain and increased range of motion immediately. We have moved toward starting our PT visits with the rapid reboot and see some huge gains during their therapy session because of it. Oh, and the customer service is top notch😉
Dr. Jennifer Jeschke, PT, DPT
Love it!
I bought the complete set with the original pump, from Amazon, a few weeks ago. I loved it. Then I learned of the Regen. So I bought the Regen control unit. I looooove the ability to control the pressure and duration of pressure at each compartment. I’m very satisfied with my purchase.
Tony
Absolutely incredible customer support
Chase Bowler, Sr. Account Manager, provided unparalleled customer service to replace the prongs of my leg sleeves and base unit. I met him at a conference and he was professional and also personable. I have used Rapid Reboot leg sleeves for YEARS and they easily reduce my recovery time. They are really a must-have for serious athletes.
Roger Earle
Comprehensive & Custom Recovery
I don't have a lot of comparative experience except a few instances in an old industry (N******) model, but all the usage of our current RR system thus far has been incredible. From customizing patterns, pressure, and time periodization by zone to the ability to travel and actively engage with unit sans cords, the Regen is a game-changer, especially as training ramps up this spring. In addition to a superior (local-Utah) product, the customer services has been nothing short of perfect. Check-ins that help with programming nuances, speedy delivery and other all care about me as a person/athlete and how RR can assist in my goals and performance! Contact Chase and the account team for the best experience!
Fletcher Hamel
Life Changing
These boots and hip compressions have changed my life. I referee High School Basketball, ride bikes during the summer. I run and on my legs every day. I've had a lot of knee problems and leg problems. Since I've started wearing the boots and hip compressions for an hour or two a day, my pains have gone away. Night cramps have all but disappeared. The different compression chambers really helps my legs to relieve the inflammation I've been experiencing. I'm able to referee night after night with minimal to no pain. These boots have changed my life.
Mike Walker
Active and after surgery
Bought the classic package with hip attachment in November 2021 for cycling recovery. Fast forward to December 2023 just had hip replacement surgery. I now use the boots for recovery after surgery . I love my Boots !
Bob W.
Great Product and Customer Service
We use our leg compression Rapid Reboot product several times a week. We love it. When the unit started to grow loud, we contacted Rapid Reboot and were advised the product was still under warranty. It was repaired and quickly returned to us. It works just like new. The repair/return process was seamless. The customer service was as wonderful as the product itself. We will continue to buy from this company because of the great products and customer service!
Christine Wheatley
Amazing customer support
We have had the compression sleeve kit for 3+ years and one of the prongs on the leg attachments broke off in the machine. Rapid Reboot took our machine and attachments and completely updated the system to the newer ports for a very reasonable price. Now the system is good as new and our members are back to loving them!
Cierra
Better than Normatec
Better than normatec
Dr. Brandon
The BEST Customer Service!
Eight years ago I decided to go off the beaten path of the compression boot purchase and I am so glad I did. RR has been nothing but AMAZING in every way. The technology is not only there and right on with the other big named of the same, but the quality and support too, even better! SO happy I chose RR back in the day.
Debra Wechter
Great Product
We use these boots at our physical therapy clinic where they are used about 5-15 times daily. These boots last for about a year before having any sort of issues, and when they do have issues the customer service is always super helpful. We will continue to use these products in our clinic.
Kylee Hart
Great Product, amazing Customer service!
We have been using Rapid Reboot for about 4 years. Recently one of the prongs that connect to the main unit broke. They retrofitted all of our accessories for a price that was beyond reasonable and had the whole system back to us quickly. The product is one thing, but how the company stands behind their product makes this a five star experience.
Don Murphy
Kendall is extremely helpful
Had a lot of back and forth about the product and Kendall was extremely helpful
Steven
Amazing
5 stars!!!!!!
Nene
My new legs
My brother recommended this product to me. After trying his out, I had to purchase my own. When I use the product I call it “putting on my legs” or “getting powered up” like a superhero. It makes me feel rejuvenated when completed. Thanks!
Nene
Awesome product and customer service
Love my REGEN Complete Package. Great way to recover after runs and HIIT workouts, especially for my knees and hips. Fast shipment after my order. Excellent build quality. Options to move around on battery power and customize programs are very useful. Customer service was very quick to help with my questions. Superb experience end to end.
W
Great fit
Everything I needed in a recovery tool
Jon
Great Product
Love the product!
Jorge Wilson
Best investment
I recently had a knee replacement surgery and this has been a lifesaver for me to help reduce inflammation and decrease pain. Once I’m healed and able to be more active they will come in handy after exercising.
Karen
GREAT PRODUCT
One of the most effective recovery items I own