Read about our customers experiences
Amazing customer support
We have had the compression sleeve kit for 3+ years and one of the prongs on the leg attachments broke off in the machine. Rapid Reboot took our machine and attachments and completely updated the system to the newer ports for a very reasonable price. Now the system is good as new and our members are back to loving them!
Better than Normatec
Better than normatec
The BEST Customer Service!
Eight years ago I decided to go off the beaten path of the compression boot purchase and I am so glad I did. RR has been nothing but AMAZING in every way. The technology is not only there and right on with the other big named of the same, but the quality and support too, even better! SO happy I chose RR back in the day.
We use these boots at our physical therapy clinic where they are used about 5-15 times daily. These boots last for about a year before having any sort of issues, and when they do have issues the customer service is always super helpful. We will continue to use these products in our clinic.
Great Product, amazing Customer service!
We have been using Rapid Reboot for about 4 years. Recently one of the prongs that connect to the main unit broke. They retrofitted all of our accessories for a price that was beyond reasonable and had the whole system back to us quickly. The product is one thing, but how the company stands behind their product makes this a five star experience.
Kendall is extremely helpful
Had a lot of back and forth about the product and Kendall was extremely helpful
My new legs
My brother recommended this product to me. After trying his out, I had to purchase my own. When I use the product I call it “putting on my legs” or “getting powered up” like a superhero. It makes me feel rejuvenated when completed. Thanks!
Awesome product and customer service
Love my REGEN Complete Package. Great way to recover after runs and HIIT workouts, especially for my knees and hips. Fast shipment after my order. Excellent build quality. Options to move around on battery power and customize programs are very useful. Customer service was very quick to help with my questions. Superb experience end to end.
Everything I needed in a recovery tool
Love the product!
I recently had a knee replacement surgery and this has been a lifesaver for me to help reduce inflammation and decrease pain. Once I’m healed and able to be more active they will come in handy after exercising.
One of the most effective recovery items I own
Best customer service EVER!!!
Ordered a CLASSIC system that included arms, hips, boot, and a control unit. Also ordered two REVAMP sleeves. The order arrived in three days, more quickly than I had expected (expectations exceeded). After testing the system, I found that the stitching on left leg boot had 1 and 1/2 inches of separation from the base material. I called customer service and was directed to leave a message or send an email. When I opened my email I already had a response (the phone number and email were linked) asking for details. A shipping label was sent to return the damaged boot, so I was able to get the boot returned on the same day. After notifying Rapid Reboot of the return shipment, the replacement was sent and I received it in three days (exceeding my expectations, AGAIN!). And I love the product. It works great! I am a pessimistic, disillusioned, crotchety old man, jaded by decades of bad behavior on the part of businesses. But for one shining moment, I feel like I am back in high school after she just said, "yes" when I asked her to the prom. Your response times are so good, you should be put in charge of 911. I hope this review brings a smile to your face.
Went with the Rapid Brand because it had the highest compression setting available and you tell the difference. Highly recommend over the other compression competitors.
Kendall was awesome. We were able to send our hip attachment and our Regen system in for repair. Kendall and the repair team was able to get both back in impeccable timing. Thank you for your service!
Excited to use
I love this thing!
I have been a Rapid Reboot customer for a number of years, and I recently decided it was time to upgrade to the REGEN. This machine offers so many features compared to the old unit - has it's own beautiful screen and has the ability to create and save your own programs. The features alone have been worth the upgrade, and I have to say this is one of my favourite purchases in a very long time. The team there created a delightful user interface, and the rapid-deflate function saves me from having to sit on any of my attachments to get the air out. This one is a winner. If you are thinking about it I can't encourage you more to pick one up. I also have to say, that in the years I have been a customer, I have had a few interactions with their Customer Service department - whether it was a question about an accessory or any sort of problem I might be having, they are far and away the nicest people to deal with. Kendall, who I dealt with on this purchase is an absolute customer service rock star. I love supporting companies like this that create great products and hire great people.
andrew b ettinger
It's a wonderful feeling
I got it for my mother and myself. We both love the way it feels.
Great customer service
The customer service team was great in explaining the different systems and benefits of each. Got me the right base unit for my needs. Contact them if you have any questions. Very responsive!
Awesome Customer Service!
I was concerned that my order would not arrive in time for an event. I reached out to customer service and not only did I receive a timely response, I was presented with solutions that ensured I would receive my order in time.
Dr. Donita Valentine
Great Product.....love it!!
Had a PT share these with us and all of our basketball clients loved them....so had to purchase our own! These things are top quality and commercial grade and we absolutely love them. Everyone that uses them, just falls in love and they help your legs to feel so much better. Great Product and company! Very impressed!!
Great product, great customer service
I ordered this years and years ago and bring it with me to every frisbee tournament, where the entire team lines up to use them after each tournament day. Recently I lent them to someone and he broke a pin on the connector. Rapid Reboot gave me options to upgrade or just to retrofit my unit with the newer connectors (I guess the original design had this breaking issue, but I've had mine for like 6+ years no issue). Shipped them there, got them retrofitted, works great, fantastic customer service.
Had a couple issues with my Regen system and there was no issue getting it fixed. Very helpful, kind and fast service!
Legs feel great
I do a great deal of CrossFit so this is my best friend. The system is very easy to use and my legs feel fresh after 30-minutes. I’m tempted to get the back/hips next.
Awesome Customer Service
I placed an order with a time-sensitive delivery. I reached out to customer service and Kendall responded quickly with solutions to help get my device to me ahead of schedule!
Great for recovery and rejuvenation
I belong to a facility that has the rapid reboot as a service available. I loved it so much, I bought one for personal use. My husband and I both use it 3x+ a week. Totally worth the money. Can't speak highly enough about this machine.
I love this product and great customer service!
I bought the Classic Reboot System including arm, legs, hip, and controller from a third party. When it arrived it wasn’t working. Customer Service, Kai specifically, had me send a video and immediately helped. It was great customer service. The replacement unit is working well and it’s amazing. I have very tight hips and hamstrings and using the legs and hip attachments has been game-changing for me and my recovery. For the first time in a long time, I am at a significantly lower pain point.
Purchased arm attachment
I was gifted the rapid reboot package with leg and hip attachment. I was really excited to use this tool for my massage practice. I needed an arm attachment and when I purchased it. Kendall from Rapid Reboot made me aware to check my attachments as they have changed the prongs. I noticed that I had the setup I was gifted had the older prongs. Kendall assured me that I have nothing to worry about and sent me a RS label so I can get my gear retrofitted. I sent my rapid reboot setup to them and within a week it’s up and running. Thank you Kendall for going above and beyond! Amazing product and they for sure back it up!
This is an amazing product. My daughter is a pitcher and uses this every night after workouts. She feels revived and fresh.
It's 2023 this is the great type of technology I expect to be delivered.
It feels amazing to put on these recovery tools and to be able to keep doin whatever it is y'all doin.
Best recovery tool
Rapid Reboot makes a top quality piece of equipment. Sequence compression is one of the best things you can do for your body. The service and follow up from the team was fast and resourceful. Highly recommend this company’s products.
Great Product, Great Service!
I've sworn by my boots for almost a decade. When they finally started leaking, Kendall was on it lickety-split and provided great service despite my boots being long out of warranty.
Love the Rapid Reboot. I have a bad knee and the compression boots help the pain and swelling after a workout. My son is an athlete and he is addicted to coming home from track practice and getting right into the boots. Thank you!
We had a medium pair of boots that had a small leak. Kai helped us to return the product and get a new pair very quickly. The product works great. Thank you for the help.