Our Reviews
Read about our customers experiences
Fantastic Customer Service!!
I bought the classic complete package after using rapid reboot products at my local cryotherapy place. Since my purchase I have spoken with Kendall in customer service several times. She is so knowledgable and helpful, and a real pleasure to speak to. Had I know how great she is, I would have called before purchasing so she could explain the differences between the Regen and the Classic packages and made recommendations for my order. I'm very happy with my purchase and in Rapid Reboot overall, and I will probably upgrade to the Regen controller when they have their next sale!
Lynne Bossart
Amazing Customer Service
Kendall at Rapid Reboot was as helpful as could be, fast and clear communication. This was a really great customer service experience and I would highly recommend Rapid Reboot. My professional marathon runner partner uses them as part of her daily routine and I've been using them to recover from high mileage bike rides so now that we both have our own systems we can recover together. Also, if Rapid Reboot would like to work out a sponsorship with her, she did just run a 2:23:51 marathon in Japan earlier this month... Reach out at my email and we can work out the details.
Cole Wersterfer
Outstanding Customer Service and Product
Absolutely love my Reboot Boots to help me recover after soccer. Imagine how upset I was after our new cat chewed through the air hose! I thought it would mean a whole new purchase, but Kendall from customer support assured me they could fit a new hose and set everything up. Kendall continued to follow up with status updates and I’m so happy to get my “legs” back
Andy G.
Thanks to Rapid Reboot I was able to accomplish a lifelong goal
I set a goal to participate in a Half Ironman for the first time on the year I turned 50. The more mileage I put on my legs, the more I struggled. After a few months of training with constant fatigue and tightness, I started using the Rapid Reboots. I was shocked at how quickly the pain and tightness started going away. I began using them regularly as I continued to increase my miles. I was able to finish the race, and a major reason was the recovery the boots allowed me to do in my training. Thank you Rapid Reboot team!
Jason Norton
The Outstanding Customer Service I Received from Kendall Van Natter
I'm a 70 yr. old Black male who's worked very physical jobs in his lifetime. I now suffer from joint issues and high blood pressure. I couldn't afford a new compression system, so I bought a used one on ebay. I noticed most new system has arm compression systems that were married or coupled with 1 hose line. The system I have has 2 separate arms. I thought I might reach out to Rapid Reboot to see about maybe getting an arm connector to fix what I thought was a problem. Kendall was extremely kind and very knowledgeable about the equipment. I listened to her consultation and decided to send in my compression system for an upgrade on connector since my system was old and outdated in that area. I also decided, with her help, that having both arms inactive at the same time would not be good. She offered to get the engineers to couple the arms with one hose like the legs. I have serious pain in my hamstrings left hip. The compression system is great at helping with that. I only paid 100 bucks. Great deal
Stephen C. Gates
A true blessing
Rapid Reboot's compression sleeves have been an absolute game-changer for our business. Not only have they proven invaluable in treating athletes, but they've also significantly improved the quality of life for our senior patients. The compression technology is exceptional. It helps reduce inflammation, speeds up recovery time for athletes, and provides much-needed relief for seniors suffering from arthritis. We've witnessed firsthand how these sleeves can increase mobility and reduce pain, allowing our senior patients to live more active and fulfilling lives. We highly recommend Rapid Reboot's compression sleeves to anyone seeking relief from pain, improved performance, or increased mobility.
JOHN R TABRON JR
Great customer service
Fast and efficient rebuild of my charging unit! Customer service Kendall, kept me updated and provided clear and concise instructions.
Craig Fitzpatrick
Feedback and Inquiry About RapidReboot Compression Boots
Good day! This is Andy. I wanted to share how much I appreciate the RapidReboot Compression Boots– they've become an essential part of my recovery routine. While using them in a warmer environment after an intense workout, I noticed some discomfort due to sweating. It made me wonder if there might be an opportunity to address cooling needs for users in such scenarios. Have you explored incorporating a cooling feature or alternative solutions for heat management? I believe this enhancement could greatly improve the user experience, especially for athletes or individuals in warmer climates. I'd love to hear your thoughts or learn more about your plans in this area. Looking forward to your response! Best regards, Andy
Andy
Great product
Love recovering with the REGEN Boots
Tre’Veyon Henderson - Running Back Ohio State
Rapid Reboot Product and Service Review
Working in the fast paced division 3 collegiate setting, my athletes use the rapid reboot leg sleeves as well as the shoulder arm attachments everyday to stay atop of their recovery form. The service I received was top notch from making the return quick and easy, to the repair itself and receiving the unit back for use. Talk about very flexible customer service. My experience was 5 stars, and I will be worry free if and when I will need assistance from Rapid Reboot in the future.
Sam
Great customer service
I originally bought a Rapid Reboot Recovery System back in 2019. Use it several times a week. The inflatable legs needed to be replaced, but the cords have changed. They game me a free shipping label to send them my pump and update it for me for free. Thanks Kendall
alexander S Buchan
Customer Care
Amazing customer service provided by entire staff at Rapid Reboot . My compressor unit needed to be reset and evaluated by the engineers. Kendall VanNatter provided stellar customer care by walking me through factory reset procedure and then provided a UPS label to return my unit for further evaluation . My unit was received at the company , immediately evaluated and promptly returned to me. I Want to personally Thank you for all your attentive care and prompt service .
Laura Yeager
Highly Recommend
As a retired college athlete, I used Normatec boots for years but found Rapid Reboot to be the best on the market. Their compression boots deliver unmatched pressure, making a significant impact on my recovery. Even now, as I compete in various sports, these boots are vital for my performance. The small company vibe and top-notch customer service make the experience even better. I couldn’t be happier with my choice and highly recommend Rapid Reboot to any athlete
Kamryn
Love love my rapid reboot
I use my rapid reboot compression legs after long training runs, and before and after ultramarathons. They are amazing!! Customer service is top notch. Thank you!!
Julie Lyons
I should have purchased these years ago!
My Rapid Reboots are well built, and I feel great after using them. Customer service is awesome, and Kendal even caught that I ordered the wrong size before shipping them to me.
Brad Bliek
Customer Servie
Customer service was outstanding. Kendal VanNatter handled my issue quickly and very professional.
Ryan Goodin
Need something smaller!
I am 5 feet 7 inch tall with 32 inch waist and 38 inch hips. The Reg size Hip attachment is too big .... can you guys make something smaller? Love the Boot attachment in Medium size.
Tan W
Best purchase for my business!
I purchased 3 sets of the boots and hips for my mobile PT business that focuses on pickleball players. I take the units to tournaments and to clients homes to use following an injury, overuse or just recovery! I selected the rapid reboot units specifically as they allow the user to dial in the compression in four zones. I can't recommend these enough if you really want to get the most out of what you use.
Susan Trantham
Great customer service
Great customer service and they really stand behind their product.
Reggie Phillips
It's good when a product is great. It's exceptional when a product is great and customer service is outstanding!
Competition is good for the consumer. When we discovered Rapid Reboot, we found that they are a company that, in my opinion, is superior to those other compression sleeve folks. But what got my attention more than their fantastic products, is their outstanding customer focus. Like almost all products, you are going to have issues from time to time. When it comes to taking care of issues, they are on top of it, and do their best to satisfy the needs of the client. At Modern Healing Therapies, we rely on Rapid Reboot products for our clients. Our clients are delighted that we have chosen Rapid Reboot, and they continue to come back for treatments time after time. If you decide to go with Rapid Reboot, you won't go wrong. You will win with their products, you will rest assured with their customer service.
Roy W
Amazing products & Service
I have been very happy with my purchase. I bought it about three years ago and use it all the time. I have had friends and family try it out and it has saved me on many rough leg days. The product is good quality and customer service is quick to respond with any concerns and resolves issues quickly. I would definitely recommend to anybody contemplating this product or this company.
Val
What a game changer!
I tried this out at a Spartan Race last year and it was so great, I asked for it as a birthday gift. My family chipped in and got it for me and I have to say that it has been amazing. The difference in the legs and hips with this system if I use it after each race is huge. The way it flushes your legs and allows for better circulation minimizes the pain, improves recovery, and for someone who is now 50, I need all the help I can get. I have enjoyed this so much that I decided to add a second control unit. I dealt with customer service and added a second control unit so that my race partner and I can use the system simultaneously and do our recovery work as needed. So excited to try it out and enjoy the benefits of what it offers on a rapid rate. The customer service rep was quick to respond, resolved our concerns, and sent out the new control unit same day. I highly recommend this product for anyone that pushes the limits and wants to recover fast and efficiently. This system is a great value and asset to have as part of your system.
Jeff Davis
Love it!
Love for personal use and recovery for clients!
D. Cotten
Awesome investment
Love it for personal use and clients!
DeDe
Fixed!
Our unit stopped working out of nowhere. The company was very polite and quick about fixing it. Unfortunately it broke again several months later, again with no trauma to the unit. Sensing a more internal problem, they replaced the circuit board itself and fixed the issue. Very kind and courteous throughout.
Caroline Peyron ATC
Great product, amazing service
The members of my family are all involved in sports and use this product often. It suddenly stopped working and the two-year warranty had just expired. They allowed me to send it in for free repairs. I was amazed at how quickly they returned it. It is working perfectly. I’ve been bragging to everyone about the product and about the customer service.
Ty Church
Exceptional Service and Support
Title: Exceptional Service and Support: A Review of Rapid Reboot Rating: ⭐️⭐️⭐️⭐️⭐️ Rapid Reboot's commitment to customer service sets a new standard in the industry. From the moment I reached out for assistance, I was impressed by their responsiveness and dedication to ensuring my satisfaction. After experiencing an issue with my Rapid Reboot product, I contacted their customer service team. To my delight, they responded promptly and guided me through the process of resolving the issue. What truly stood out was the follow-up after the service was completed. It wasn't just a matter of fixing the problem and moving on; Rapid Reboot went above and beyond to ensure that I was fully satisfied with the outcome. Kendall, in particular, deserves special recognition for his outstanding assistance. His expertise and professionalism were evident throughout our interaction. He patiently addressed all of my concerns and provided clear instructions on how to proceed. It's rare to encounter such exceptional customer support, and Kendall's assistance made all the difference. Thanks to Rapid Reboot's exceptional service and Kendall's invaluable help, I can confidently recommend their products to anyone seeking top-notch quality and support. If you're looking for a company that truly cares about its customers, look no further than Rapid Reboot.
Josh Ger
2 Broken Femurs.
I broke both femurs in a motorcycle accident 5 years ago. I felt these would have helped me recover but could not afford them. I recently purchased them and they were EXACTLY what I was hoping for. Having rods in my legs coupled with permanent nerve and muscle damage I have to constantly maintain my legs, recovery has gotten a lot easier since I got the Regen. Athletic and able at 36 years old.
James Brickner
Amazing Customer Support and Product
My unit was broken and the customer support made it so easy to replace. They are friendly and the process was done in a timely manner. I use the boots at a high school and all the athletes love them! I even bring them home myself so my husband and I can use them. They are great!
Nikki
Replacement / Updated Boots
Kendall with Rapid Reboot was awesome. My boots were from 4-6 years ago so a couple replacement parts I needed were not being produced anymore. Kendal explained that to me and offered an option for updating the boots, which cost significantly less than getting new boots. She helped me navigate the shipment, payment, and made it easy to send off to them and then they got them back to me VERY quick (maybe 1 week turn around). I have about 40 distance runners on my university team at Azusa Pacific and we have been using the boots for years with minimal problems. My kids love them and having them all updated has been amazing. Much easier to insert the attachments that the models from years ago and my athletes love them.
Sean Smith
A great tool for recovery!
I purchased these shortly after trying them out at a marathon expo. They've made a huge difference for me, and have really helped speed recovery and break up stiffness and soreness. I couldn't be happier with them!
Matt
Fits more body types than any other product out there
RR is the only product with an expander zipper built in and additional available. This is one of the main reason that I recommend the Rapid Reboot and we use over any other devices in our Physical Therapy clinic. No one else accommodates our "big leg" patients like your product does. Which is strange considering even athletes can get pretty big and our obese patients are the ones with all of the edema problems that benefit so much from the leg compression, especially post op total joint replacements. Total Knees respond with decreased pain and increased range of motion immediately. We have moved toward starting our PT visits with the rapid reboot and see some huge gains during their therapy session because of it. Oh, and the customer service is top notch😉
Dr. Jennifer Jeschke, PT, DPT
Love it!
I bought the complete set with the original pump, from Amazon, a few weeks ago. I loved it. Then I learned of the Regen. So I bought the Regen control unit. I looooove the ability to control the pressure and duration of pressure at each compartment. I’m very satisfied with my purchase.
Tony
Absolutely incredible customer support
Chase Bowler, Sr. Account Manager, provided unparalleled customer service to replace the prongs of my leg sleeves and base unit. I met him at a conference and he was professional and also personable. I have used Rapid Reboot leg sleeves for YEARS and they easily reduce my recovery time. They are really a must-have for serious athletes.
Roger Earle
Comprehensive & Custom Recovery
I don't have a lot of comparative experience except a few instances in an old industry (N******) model, but all the usage of our current RR system thus far has been incredible. From customizing patterns, pressure, and time periodization by zone to the ability to travel and actively engage with unit sans cords, the Regen is a game-changer, especially as training ramps up this spring. In addition to a superior (local-Utah) product, the customer services has been nothing short of perfect. Check-ins that help with programming nuances, speedy delivery and other all care about me as a person/athlete and how RR can assist in my goals and performance! Contact Chase and the account team for the best experience!